Privacy Policy

While we believe it's good to share we won't share your personal information without your expressed consent.


 

How we keep you in control

If you don’t want us to process your data anymore, or if you would like to access, correct, amend or delete any personal information we have about you, please contact us at jon@yourdwiss.com  


 

The types of information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


 

How we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


 

Why we collect such information

 

We collect such Non-personal and Personal Information for the following purposes:
 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.


 

How we store, use, share and disclose our site visitors' personal information

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


 

How we communicate with our site visitors

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

How we use cookies and other tracking tools

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.  These are the cookies we use.


Cookie name                                     Life span               Purpose
svSession                                           Permanent            Creates activities and BI
hs                                                        Session                 Security
incap_ses_${Proxy-ID}_${Site-ID}    Session                  Security
incap_visid_${Proxy-ID}_${Site-ID}  Session                  Security
nlbi_{ID}                                              Persistent cookie  Security
XSRF-TOKEN                                     Persistent cookie  Security
smSession                                         Two weeks             Identify logged in site members

 

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


 

24/05/18